On behalf of Gallagher Bassett I am pleased to present our Client Service Charter.
We commit ourselves to working in ways set out in the Charter, to enhance our services to you, our clients. We will use the Charter to set standards for ourselves, to measure our performance in delivering services and to maintain our focus on your needs.
The Charter informs you of the standards of service you can expect from us, provides an avenue to comment on our performance and seeks your input on how you can help us to serve you.
Peter Searson
Chairman