Technology

Gallagher Bassett provides clients with the information and technical support they need to lower claims outcomes.

Our class-leading proprietary technology systems RISX-FACS® and Crisys™ suit a wide range of applications across all classes of insurance claims.

Our comprehensive, purpose-built claims and loss control information management system gives clients the information and control required to increase efficiency, reduce loss and save money. With 24 hour web access, RISX-FACS® offers complete, accurate, up-to-the-minute claims data from anywhere in the world, allowing clients to make better informed, more timely claims management decisions.

RISX-FACS® is a proven and robust system incorporating world’s best practice over the past 40 years. Using RISX-FACS®, clients can meet their reporting needs and optimise operational performance including managing incidents, claims, loss programs, performance analysis, claims analysis, claims reporting and specialist prescribed reporting.

Highlights:

• Automated updates and application enhancements available each time you log on
• More than 14,500 users, 21million site hits and 75,000 visitor sessions per month
• Nightly backup secured through the most advanced data encryption
• Usage in paralleled jurisdictions worldwide.

® Registered in the United States of America

Crisys™ is a unique software tool developed by Gallagher Bassett to help clients manage claims in crisis and project situations.

Crisys™ is ideal for high volume, multi-dimensional events and is considerably more flexible than a standard insurance platform.

Crisys™ generates key performance indicator reports that can be used to measure service delivery and contract performance. It also features an extensive reporting suite including claim statistics, callcentre data, workflow status, claim numbers, payments and recoveries.