GB's track record in this sensitive and highly complex area is extensive and includes major contracts with WorkSafe Victoria and ReturnToWorkSA.
By assisting employers with occupational health and safety compliance issues and a range of prevention strategies, we are able to target the frequency of workplace related injuries. Our innovative risk, injury and claims management practices build strong partnerships with stakeholders at all levels. We endeavour to achieve the best possible outcomes for the scheme authorities, employers and injured workers.
GB helps organisations to achieve more efficient claims processing and reduced claims cost, through tailored incident reporting and risk trending analysis.
Our claims management experts offer solutions across most product lines including property, liability, professional indemnity, medical malpractice, motor fleet and accident & health. Drawing on years of experience and our powerful proprietary information management system, we work with clients to mitigate risk and proactively manage claims.
GB's self insurance team is the only independent third party claims administration service with a consistent track record of supporting self insurance programs.
GB is accredited to administer claims in most state jurisdictions across Australia, including Comcare, with a consistent record of excellent audit outcomes. GB’s self insurance team have an excellent record of long-term partnerships with our clients, including services relating to claims management and eligibility advice.
GB specialise in helping companies improve their claims management by assisting in areas of workers' compensation, occupational health and safety and industrial relations.
GB’s consultants provide an objective and independent assessment of claims environments by identifying problems such as claims leakage, process gaps and operational inefficiencies, which helps mitigate risk and improve claims outcomes.
Vision and Values›
We care for our customers, our people, our owners, the community and their future. Discover The Gallagher Way.
GB provides claims management services to businesses, government, insurers, brokers and underwriters across all classes of insurance. To find out more enquire now.
Careers at Gallagher Bassett›
Think you can make a positive difference to our business and clients? Explore our current opportunities.
GB's Drew Spilsbury named a finalist for FINSIA Young Finance Marketing Professional of the Year
Drew Spilsbury, GB’s Executive Director - Marketing and Communication, has been named a finalist for “Young Banking and Finance Marketing and Communications Professional of the Year” at the 2018 Financial Services Institute of Australasia (FINSIA) Young Finance Professionals of the Year Awards.
Social media and the health and safety of employees
Employers have legal health and safety obligations to their employees in the workplace – but what does this mean for online interactions with customers?
What is chronic pain?
Pain is cited as the most frequent reason for consulting a doctor or GP, as well the major reason people take sick leave from work. There are significant healthcare costs associated with treating pain and societal costs associated with absenteeism or occupational disability that stem from injuries.
'Since the 1st of January 2009 we have had a strong partnership with GB and GIO nationally. Since partnering with these two providers we have received a high level of claims assistance, premium advice and OHS services and auditing. The results of this service has been evident in our yer to year premium reductions. Through the collaborative approach between GB and GIO, we're provided with a single point contact nationally (as well as in each State), resulting in a high level of responsiveness and service.'
'GB has shined with their good knowledge and good service. They have always provided prompt and professional claims management solutions.'