Workers' Compensation
General Insurance
Self Insurance

GB's track record in this sensitive and highly complex area is extensive and includes major contracts with WorkSafe Victoria and ReturnToWorkSA.

By assisting employers with occupational health and safety compliance issues and a range of prevention strategies, we are able to target the frequency of workplace related injuries. Our innovative risk, injury and claims management practices build strong partnerships with stakeholders at all levels. We endeavour to achieve the best possible outcomes for the scheme authorities, employers and injured workers.

GB helps organisations to achieve more efficient claims processing and reduced claims cost, through tailored incident reporting and risk trending analysis.

Our claims management experts offer solutions across most product lines including property, liability, professional indemnity, medical malpractice, motor fleet and accident & health. Drawing on years of experience and our powerful proprietary information management system, we work with clients to mitigate risk and proactively manage claims.

GB's self insurance team is the only independent third party claims administration service with a consistent track record of supporting self insurance programs.

GB is accredited to administer claims in most state jurisdictions across Australia, including Comcare, with a consistent record of excellent audit outcomes. GB’s self insurance team have an excellent record of long-term partnerships with our clients, including services relating to claims management and eligibility advice.

GB specialise in helping companies improve their claims management by assisting in areas of workers' compensation, occupational health and safety and industrial relations.

GB’s consultants provide an objective and independent assessment of claims environments by identifying problems such as claims leakage, process gaps and operational inefficiencies, which helps mitigate risk and improve claims outcomes.

The Impact of Technology on Customer Service and Claims Management

Sameer Oghanna, Head of Automation, AI and Analytics at Gallagher Bassett (GB) was recently interviewed on "The Impact of Technology on Customer Service and Claims Management." 

Continue reading ›

Creating an Autism-Friendly Workplace and Culture

Many adults with autism have a difficult time achieving employment. According to the 2015 census, in Australia the unemployment rate for people with autism spectrum disorders was 31.6%, more than three times the rate for people with disability (10.0%) and almost six times the rate of people without disability (5.3%).

Continue reading ›

Chronic Pain – A Psychological Perspective

Recently Shaun Meehan, GB’s General Manager – SA, participated in the Pain Revolution Ride, a 7-day cycle tour from 16-23 March 2019 in Tasmania. This was Shaun’s third year of participation in the event, which aims to raise much needed funds for research to improve the treatment of persistent chronic pain and increase awareness of the impacts of persistent pain on society.

Continue reading ›