GB's track record in this sensitive and highly complex area is extensive and includes major contracts with WorkSafe Victoria and ReturnToWorkSA.
By assisting employers with occupational health and safety compliance issues and a range of prevention strategies, we are able to target the frequency of workplace related injuries. Our innovative risk, injury and claims management practices build strong partnerships with stakeholders at all levels. We endeavour to achieve the best possible outcomes for the scheme authorities, employers and injured workers.
GB helps organisations to achieve more efficient claims processing and reduced claims cost, through tailored incident reporting and risk trending analysis.
Our claims management experts offer solutions across most product lines including property, liability, professional indemnity, medical malpractice, motor fleet and accident & health. Drawing on years of experience and our powerful proprietary information management system, we work with clients to mitigate risk and proactively manage claims.
GB's self insurance team is the only independent third party claims administration service with a consistent track record of supporting self insurance programs.
GB is accredited to administer claims in most state jurisdictions across Australia, including Comcare, with a consistent record of excellent audit outcomes. GB’s self insurance team have an excellent record of long-term partnerships with our clients, including services relating to claims management and eligibility advice.
GB specialise in helping companies improve their claims management by assisting in areas of workers' compensation, occupational health and safety and industrial relations.
GB’s consultants provide an objective and independent assessment of claims environments by identifying problems such as claims leakage, process gaps and operational inefficiencies, which helps mitigate risk and improve claims outcomes.
Vision and Values›
We care for our customers, our people, our owners, the community and their future. Discover The Gallagher Way.
GB provides claims management services to businesses, government, insurers, brokers and underwriters across all classes of insurance. To find out more enquire now.
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Emergency services team up to tackle workplace injuries in Victoria
GB has recently conducted a networking forum for a number of Victoria’s emergency services, providing a platform for these organisations… Continue reading ›
Employee or contractor? Workers’ compensation requirements for contractors, employees and businesses
In Australia, businesses are required to cover employees for workers’ compensation, but people who are self-employed or engaged as a… Continue reading ›
General Insurance clients experience system upgrade
As part of GB’s commitment to supporting our clients with the very best technology to manage claims portfolios, the RISX-FACS®… Continue reading ›
GB workers’ compensation consulting expert presents at Safety In Action conference
GB’s National Self Insurance Manager Chris Douglas presented Workers’ Compensation Program Planning at the Safety In Action conference in Melbourne… Continue reading ›
'As the representative for Australia’s peak Insurance body, my experience confirms that Gallagher Bassett are the only firm I would have no hesitation in endorsing where experience, integrity and empathy equate to great outcomes.'
'GB is one of the few service providers with the rapid response experience, claims expertise, size and flexibility to meet our varying requirements.'
'Since the 1st of January 2009 we have had a strong partnership with GB and GIO nationally. Since partnering with these two providers we have received a high level of claims assistance, premium advice and OHS services and auditing. The results of this service has been evident in our yer to year premium reductions. Through the collaborative approach between GB and GIO, we're provided with a single point contact nationally (as well as in each State), resulting in a high level of responsiveness and service.'
'GB has shined with their good knowledge and good service. They have always provided prompt and professional claims management solutions.'