Workers' Compensation
General Insurance
Self Insurance
Consultancy

GB's track record in this sensitive and highly complex area is extensive and includes major contracts with WorkSafe Victoria and ReturnToWorkSA.

By assisting employers with occupational health and safety compliance issues and a range of prevention strategies, we are able to target the frequency of workplace related injuries. Our innovative risk, injury and claims management practices build strong partnerships with stakeholders at all levels. We endeavour to achieve the best possible outcomes for the scheme authorities, employers and injured workers.


GB helps organisations to achieve more efficient claims processing and reduced claims cost, through tailored incident reporting and risk trending analysis.

Our claims management experts offer solutions across most product lines including property, liability, professional indemnity, medical malpractice, motor fleet and accident & health. Drawing on years of experience and our powerful proprietary information management system, we work with clients to mitigate risk and proactively manage claims.


GB's self insurance team is the only independent third party claims administration service with a consistent track record of supporting self insurance programs.

GB is accredited to administer claims in most state jurisdictions across Australia, including Comcare, with a consistent record of excellent audit outcomes. GB’s self insurance team have an excellent record of long-term partnerships with our clients, including services relating to claims management and eligibility advice.


GB specialise in helping companies improve their claims management by assisting in areas of workers' compensation, occupational health and safety and industrial relations.

GB’s consultants provide an objective and independent assessment of claims environments by identifying problems such as claims leakage, process gaps and operational inefficiencies, which helps mitigate risk and improve claims outcomes.


GB’s MyPulse Health Clinics Support Employee Health and Wellbeing

In September 2019, the Department of Police, Fire, and Emergency Management (DPFEM) in Tasmania extended their Health & Wellbeing Program by launching Gallagher Bassett (GB)’s MyPulse initiative.

MyPulse is a purpose-built program designed to eligible Ambulance Tasmania [AT], Fire, Police and SES personnel access information and services to help detect and respond early to health and wellbeing risks.

The Program consists of an online mental and physical wellbeing hub with access to training and education through face-to-face and e-learn delivery, plus the option for confidential mental health and physical screening tools for front-line staff to see how they’re tracking. If screening detects moderate or high-risk factors, confidential coaching support is available to maintain and improve their wellbeing. Feedback about the coaching from participants is extremely positive and appreciative of the personalised approach.

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John White Appointed Partnership Manager at Gallagher Bassett - Insurers/Brokers

Gallagher Bassett (GB) is pleased to welcome John White, who has been appointed to the role of Partnership Manager. Based in Brisbane, John is responsible for the development of new partnerships at Gallagher Bassett.

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Rising Waters: How The Insurance Industry Can Respond To Flood Insurance Claims

Natural disasters have plagued Australians in recent years but there’s hope that new changes will make a positive impact on the community. We discussed the devastating Black Summer Fires implications last year, which resulted in heartbreaking statistics such as 12.6 million hectares burned and 2400 homes lost, as well as loss of life and displacement of many Australian residents. This year, a second blow has been dealt with severe flooding across parts of Eastern Australia through March 2021.

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