The Gallagher Way

Learn more

Our Vision

To be the premier provider of risk & claims management services throughout the world, with demonstrably superior outcomes.

 

Our Values – The Gallagher Way

We care for our customers, our people, our owners, the community and their future. Our core values reflect our beliefs. They form our unique culture and are the ingredients that unite GB towards our purpose. The video below explores our company values, and how we live them every day.

The Gallagher Way was originally written in 1984 in a one page document by our former global chairman and CEO Robert E Gallagher. These tenets are the shared values that bind us together globally and form the framework for ‘Leading with Integrity’, our global business standards.

1. We are a Sales and Marketing Company dedicated to providing excellence in Risk Management Services to our clients.
2. We support one another. We believe in one another. We acknowledge and respect the ability of one another.
3. We push for professional excellence.
4. We can all improve and learn from one another.
5. There are no second-class citizens – everyone is important and everyone’s job is important.
6. We’re an open society.
7. Empathy for the other person is not a weakness.
8. Suspicion breeds more suspicion. To trust and be trusted is vital.
9. Leaders need followers. How leaders treat followers has a direct impact on the effectiveness of the leader.
10. Interpersonal business relationships should be built.
11. We all need one another. We are all cogs in a wheel.
12. No department or person is an island.
13. Professional courtesy is expected.
14. Never ask someone to do something you wouldn’t do yourself.
15. I consider myself support for our Sales and Marketing. We can’t make things happen without each other. We are a team.
16. Loyalty and respect are earned – not dictated.
17. Fear is a turn-off.
18. People skills are very important.
19. We’re a very competitive and aggressive Company.
20. We run to problems – not away from them.
21. We adhere to the highest standards of moral and ethical behaviour.
22. People work harder and are more effective when they’re turned on – not turned off
23. We are a warm, close Company. This is a strength – not a weakness.
24. We must continue building a professional Company – together – as a team.
25. Shared values can be altered with circumstances – but carefully and with tact and consideration for one another’s needs.