COVID-19: GB Information and Updates

COVID-19: GB Information and Updates


Gallagher Bassett Virtual Conference Concludes – 10 December 2020

Live-streamed from Australia, North America, the United Kingdom and New Zealand, Opportunities and Outcomes 2021 was a three-part webinar series for insurance carriers to discuss important industry topics and find the opportunities to outpace your competition, enhance your brand and improve your financial outcomes to prepare for the year ahead.

Gallagher Bassett (GB) International’s Executive Vice President, Jon Winsbury, shared insights on surge event response methods, and how you can ensure exceptional customer service to better position yourself for success through storm season and in the year ahead.

If you missed the webinar or would like to re-watch, follow this link to access the live recording or download the webinar illustration.


Gallagher Bassett Releases Poster Collection to Support Employers with Return to Office – 22 July 2020

Gallagher Bassett (GB) has released a new collection of posters on myGB Poster Designer, aimed at supporting employers as COVID-19 restrictions ease.

These new series of posters focus on key safety measures for organisations as they begin to welcome employees back to the office. The posters are a helpful reminder to all staff to follow social distancing rules in the office and meeting rooms, share strategies of how to ensure staff safety and highlight the importance of regular handwashing, and directions for visitors and couriers.

Organisations can customise each poster with their company logo, occupational health and safety details, and other relevant information.

View the COVID-19 poster collection here.


Gallagher Bassett Launches The Ultimate Work from Home Toolkit – 18 May 2020

GB has released The Ultimate Work from Home Toolkit to support employers and their teams as they continue to adapt to working from home due to COVID-19.
The step-by-step toolkit is designed to maximize employees’ work from home success. Key sections include:
• home office health and safety,
• creating the perfect space,
• staying connected with team members,
• setting up for productivity,
• staying mentally and physically healthy.

Follow this link to download the free, interactive toolkit.


Gallagher Bassett to Host an Exclusive Webinar to Support Insurers and Brokers to Respond to COVID-19 – 17 April 2020

GB has partnered with Insurance Business to host an exclusive webinar focusing on responding to the pandemic and ensuring operational resilience on 22 April 2020 at noon.

The webinar, ‘Adapting with Confidence: COVID-19 Crisis Response and Operational Resilience Strategies’, is tailored towards insurers and brokers and will offer valuable insights into how the insurance industry can support employers, employees and clients.

The webinar provides a unique opportunity to gain practical insights into how insurers and brokers can continue to engage clients, maintain business continuity and respond to the rapidly evolving COVID-19 pandemic.


Gallagher Bassett Establishes COVID-19 Taskforce – 18 March 2020

GB is taking the necessary steps to maintain business continuity and support clients in light of COVID-19. As the number of coronavirus (2019-nCoV or COVID-19) cases identified grows globally, the concern over its potential to affect employee welfare, disrupt global supply chains, and slow business operations have increased.

GB is actively monitoring the situation, preparing and following advice from the Australian Government and Australian Government Department of Health.

GB have engaged their Business Continuity team and are prepared for potential business operations interruptions. GB continue to ensure that their workforce is prepared to handle claims remotely, as needed, and have conducted testing of remote work technologies to ensure that the quality their clients have come to expect, continues.

To support these measures, GB additionally established a Global Coronavirus Task Force comprised of line of business experts across major injury exposures. This Task Force is responsible for overseeing the situation and ensuring that current and evolving protocols for handling these matters are effectively implemented and adhered to. The Task Force is also responsible for providing any necessary technical oversight on individual claims as the situation evolves.

GB has expanded a number of divisions to assist clients managing the challenges presented by the pandemic, including its Accident and Health and injury management services.

GB is currently assisting a number of carriers to manage the large volume of travel claims resulting from the virus, as well as working directly with employers to make sure they have appropriate injury management capabilities in place.