icare HBCF Claim Support

icare HBCF Claim Support

Insurance and Care NSW (icare) administers the Home Building Compensation Fund (HBCF) on behalf of the NSW Self Insurance Corporation. Gallagher Bassett Services Pty Ltd (GB) manages claims on behalf of the HBCF.

GB provides claims support for NSW homeowners in the event of a builder’s or contractor’s insolvency, death, disappearance or licence suspension due to non-compliance with a NSW Civil and Administrative Tribunal (NCAT) or Court money order.

GB is Australia’s General Insurance claims management specialist.

We offer tailored claims management solutions to government departments, insurers, insurance brokers, underwriting agencies and corporations covering all General Insurance product classes.

We are dedicated to customer service, innovation and partnership, delivering:

  • Prompt and effective claims management services
  • Fair and accurate assessment of loss
  • Efficient management of claims costs


Making a Claim

Contact Details

Gallagher Bassett Services Pty Ltd
Locked Bag 912, North Sydney NSW 2060
P: (02) 9464 7270 | F: (02) 9464 7104
E: builderswarrantyclaims@gbtpa.com.au